Privacy Policy
Background:
TrippVibes Limited understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, https://trippvibes.com/ (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested when you provide it explicitly (for instance, by clicking an “Accept” button or checking a box when presented with this option on Our Site, such as on a cookie/privacy banner or when submitting a form for newsletter subscriptions or comments) and by your continued use of Our Site after this Privacy Policy has been made available to you.
1. Information About Us
Our Site is owned and operated by TrippVibes Limited, a Private Limited Company registered in England under company number 15802286.
Registered address: 195-197 Wood Street, Suite Ra01, London, E17 3NU, United Kingdom.
Email address: [email protected].
2. What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
3. What Is Personal Data?
Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
4. What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which We will always work to uphold:
For more information about Our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 13.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data We hold about you changes, please keep us informed as long as We have that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about Our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 13.
5. What Data Do You Collect and How?
Depending upon your use of Our Site, We may collect and hold some or all of the following personal and non-personal data. We use various methods to collect this data, as explained below. This may include the collection of anonymous data for website analytics purposes, which is further detailed in Part 7 of this Privacy Policy and in Our separate Cookie Policy.
We collect data in the following ways:
a. Information You Voluntarily Provide to Us:
b. Information We Automatically Collect When You Use Our Site:
Technical Information: When you visit Our Site, We automatically collect certain technical information about your device and how you interact with Our Site. This can include:
i. Your Internet Protocol (IP) address (a numerical label assigned to your device).
ii. The type of browser you are using (for instance, Chrome, Firefox, Safari).
iii. Your operating system (for example, Windows, macOS, Android).
iv. The type of device you are using (such as a desktop computer, mobile phone, or tablet).
v. The website address from which you arrived at Our Site (referring website).
vi. The specific pages you view on Our Site and the order in which you view them.
vii. The dates and times you access Our Site.
viii. Information about actions you take on Our Site, for example, links you click.
Cookies and Similar Technologies: We use cookies (small data files stored on your browser) and other similar technologies (like web beacons or scripts, as detailed in Our Cookie Policy) to collect some of this technical information and to enhance your experience on Our Site. These technologies help Us remember your preferences, understand how Our Site is being used, and may be used for analytics or advertising purposes. For comprehensive details on the cookies We use and how you can manage them, please see Our separate Cookie Policy
c. Information We May Receive from Third Parties:
Analytics Services: We use third-party analytics services, such as Google Analytics, to help Us measure traffic and usage trends for Our Site. These services collect information sent by your device or Our Site, including the web pages you visit, add-ons, and other information that assists Us in improving Our Site. This information is typically collected and used in an aggregated and anonymised manner so that it cannot reasonably be used to identify any particular individual user.
Social Media Platforms: If you choose to interact with social media features on Our Site (for example, “like” or “share” buttons for platforms such as Facebook, Instagram, Twitter, Pinterest, TikTok, as mentioned in Our Cookie Policy) or if you link your social media accounts to any user profile on Our Site, We may receive some information about you from these social media platforms, such as your name, email address, and profile picture, in accordance with their privacy policies and your privacy settings on those platforms.
Advertising Partners: If We display third-party advertisements on Our Site, these advertising partners may use cookies and similar technologies to collect information about your browsing activities across different websites to provide you with targeted advertising. You can find more information about this in Our Cookie Policy.
We are committed to collecting only the data that is necessary for the purposes outlined in this Privacy Policy.
6. How Do You Use My Personal Data?
Under the Data Protection Legislation, We must always have a lawful basis for using your personal data. We use the data We collect for various purposes connected with Our Site and services. Below, We describe the main ways We may use your personal data and the legal grounds We rely on to do so.
a. To Operate and Maintain Our Site:
What We do: We use your technical information (such as IP address, browser type, operating system) to ensure Our Site functions correctly, to monitor its performance, to maintain security, and to troubleshoot any issues.
Data We use: Technical information (as detailed in Part 5).
Our Lawful Basis: We process this data based on Our legitimate interests in ensuring the proper functioning, security, and availability of Our Site for Our visitors.
b. To Communicate With You and Respond to Your Enquiries:
What We do: If you contact Us with a question, comment, or request, We use the information you provide to respond to you and offer support. This includes managing comments you leave on Our blog posts.
Data We use: Your name, email address, the content of your communication or comment, and any other contact information you provide (as detailed in Part 5).
Our Lawful Basis: We process this data based on Our legitimate interests in engaging with Our users, providing customer service, managing Our online community, and addressing your enquiries effectively.
c. To Send You Newsletters and Other Marketing Communications (with your consent):
What We do: If you have subscribed to Our newsletter or otherwise agreed to receive marketing communications from Us, We will use your contact details to send you information about Our latest blog posts, travel tips, news, or offers that We believe may interest you.
Data We use: Your name (if provided) and email address (as detailed in Part 5).
Our Lawful Basis: We rely on your consent to send you these communications. You can withdraw your consent and opt-out at any time by using the unsubscribe link provided in every email or by contacting Us using the details in Part 13.
d. To Analyse and Improve Our Site (Website Analytics):
What We do: We use technical and usage data to understand how visitors interact with Our Site (for example, which pages are most popular, how long visitors stay, and how they navigate through the site). This helps Us improve Our content, design, and overall user experience.
Data We use: Technical information and usage data, often collected via cookies and analytics services (as detailed in Part 5 and Our Cookie Policy).
Our Lawful Basis: We rely on your consent (typically obtained through Our cookie banner) for the use of analytics cookies and similar technologies that collect this data. In some limited cases where data is fully anonymised at the point of collection and used purely for statistical purposes, We might rely on Our legitimate interests, but Our primary approach for detailed analytics is consent.
e. To Manage Your User Account:
What We do: If Our Site allows for user registration, We use your information to create and manage your account, identify you as a registered user, and allow you to use account-specific features.
Data We use: Your username, email address, password, and any profile information you provide (as detailed in Part 5).
Our Lawful Basis: Processing this data is necessary for the performance of a contract with you.
f. To Personalise Your Experience on Our Site:
What We do: Where you have agreed (for example, through cookie settings), We may use information about your preferences and how you use Our Site to tailor the content or features you see.
Data We use: Technical information, browsing history, and preferences (as detailed in Part 5 and Our Cookie Policy).
Our Lawful Basis: We rely on your consent for the use of cookies and similar technologies that enable this personalisation.
g. To Comply with Legal Obligations:
What We do: In certain circumstances, We may need to use your personal data to comply with Our legal or regulatory obligations (for example, responding to a court order or a request from a law enforcement agency).
Data We use: Any personal data relevant to the specific legal obligation.
Our Lawful Basis: Processing is necessary for compliance with a legal obligation to which We are subject.
Marketing Communications
With your permission and/or where permitted by law, We may also use your personal data for marketing purposes, which may include contacting you by email with information, news, and offers on Our services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with Our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003. You will always have the opportunity to opt-out of receiving marketing communications from Us. We will always obtain your express opt-in consent before sharing your personal data with third parties for their marketing purposes, and you will be able to opt-out at any time.
Purpose Limitation
We will only use your personal data for the purpose(s) for which it was originally collected unless We reasonably believe that another purpose is compatible with that or those original purpose(s) and We need to use your personal data for that new purpose. If We do use your personal data in this way and you wish Us to explain how the new purpose is compatible with the original, please contact us using the details in Part 13.
If We need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, We will inform you and explain the legal basis which allows Us to do so.
Processing Without Your Knowledge or Consent
In some circumstances, where permitted or required by law, We may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
7. Website Analytics and Cookie Policy
Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products and services offered through it.
The analytics service(s) used by Our Site may use Cookies to gather the required information. While this Privacy Policy does not detail Our use of Cookies (as this information is provided in a separate document), We acknowledge that analytics tools may rely on them.
For comprehensive information on how We use Cookies, including those for analytics, and how you can manage your cookie preferences, please refer to Our separate Cookie Policy, which can be found here: https://trippvibes.com/cookie-policy/
8. How Long Will You Keep My Personal Data?
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected and to comply with Our legal obligations. The length of time We keep your personal data will depend on the type of data and the purpose for which We are using it.
Here is how We generally determine retention periods:
a. Data from Website Browsing (Analytics and Technical Data):
What it includes: Information like your IP address, browser type, device information, pages you visited, and the dates/times of access. This is often collected in an aggregated or anonymised form by analytics services (e.g., Google Analytics).
How long We keep it: Data collected for website analytics is typically retained for a period that allows Us to understand user trends and improve Our Site (e.g., Google Analytics data is often retained for a standard period like 14-26 months, after which it may be aggregated or automatically deleted according to the service provider’s settings and Our configuration). Server logs containing technical information may be kept for shorter periods (e.g., a few weeks to months) for security and troubleshooting purposes.
b. Data You Provide When Commenting:
What it includes: Your name (as provided), email address (not publicly displayed), website (optional), the content of your comment, and your IP address (for spam prevention).
How long We keep it: Comments and their associated metadata are generally retained indefinitely so that We can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue, and to maintain the context of discussions on Our Site. If you wish for a comment to be removed, please contact us using the details in Part 13.
c. Data You Provide for Newsletter Subscriptions:
What it includes: Your name (if provided) and email address.
How long We keep it: We will keep this information for as long as you remain subscribed to Our newsletter. If you unsubscribe, your details will be removed from Our active mailing list promptly, though We may retain a record of your unsubscribe request for a short period to ensure We comply with your request.
d. Data You Provide When Contacting Us (e.g., via a contact form or email):
What it includes: Your name, email address, and the content of your message.
How long We keep it: We will keep this information for as long as necessary to respond to your inquiry and for any follow-up correspondence. We may retain records of communications for a reasonable period (e.g., 6-12 months after the query is resolved) for administrative purposes or if We believe there’s a legitimate reason to do so (such as a potential legal claim), after which it will be deleted.
e. Data You Provide for User Accounts:
What it includes: Your username, email address, password (encrypted), and any profile information you choose to add.
How long We keep it: We will keep your account information for as long as your account remains active on Our Site. If you delete your account, We will remove your personal account data, though some associated content (like comments you have made) may remain as described above unless you specifically request its deletion.
In all cases, Our need to use your personal information will be reassessed on a regular basis, and We will dispose of information that is no longer required. We may also be required to retain certain information by law or for as long as is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce Our terms of use.
9. How and Where Do You Store or Transfer My Personal Data?
We may store some or all of your personal data in countries outside of the UK. These are known as “third countries”. We will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation as follows:
We will only store or transfer personal data in or to countries that are deemed to provide an adequate level of protection for personal data. For further information about adequacy decisions and adequacy regulations, please refer to the Information Commissioner’s Office.
The security of your personal data is essential to us, and to protect your data, We take a number of important measures, including the following:
10. Do You Share My Personal Data?
To run Our Site effectively and provide you with the best experience, We may share your personal data with trusted third-party service providers. We only share the information necessary for them to provide their services. Here are the main ways this might happen:
Analytics Services: We use website analytics services (such as Google Analytics) to help us understand how visitors use Our Site. This involves collecting data like your IP address and browsing behaviour, which helps us improve content and user experience.
Email Marketing Services: If you choose to subscribe to Our newsletter, your name and email address will be shared with Our email marketing provider Sender.net to send you the emails you have requested.
Advertising Partners: We may work with third-party advertising companies to display advertisements on Our Site. These partners may use cookies and similar technologies to collect information about your visits to this and other websites to provide advertisements about goods and services of interest to you. More information on this, including how you might be able to control such advertising, can be found in Our Cookie Policy
Embedded Content and Other Functionalities: Our Site may include embedded content (e.g., videos from YouTube, maps from Google Maps) or use other third-party services (e.g., for comments or social media sharing). Interacting with this content or these features may result in data being shared with these third parties. These services process data according to their own privacy policies.
For detailed information about the specific cookies these services may use, please refer to Our separate Cookie Policy, which can be found here: https://trippvibes.com/cookie-policy/. When We share your personal data with any third party, We take steps to ensure that your data is handled safely, securely, and in accordance with your rights, Our obligations, and the third party’s legal obligations. This includes measures for data transferred outside of the UK, as detailed in Part 9 of this Privacy Policy.
Additionally:
Business Transfers: If We sell, transfer, or merge parts of Our business or assets, your personal data may be transferred to a third party. Any new owner of Our business may continue to use your personal data in the same way(s) that We have used it, as specified in this Privacy Policy.
Legal Requirements: In some limited circumstances, We may be legally required to share certain personal data, which might include yours, if We are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
11. Can I Withhold Information?
You may access certain areas of Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
12. How Can I Access My Personal Data?
If you want to know what personal data We have about you, you can ask Us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal address shown in Part 13.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover Our administrative costs in responding.
We will respond to your subject access request within one month of receiving it. Normally, We aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date We receive your request. You will be kept fully informed of Our progress.
13. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:
Email address: [email protected].
Postal Address: 195-197 Wood Street, Suite Ra01, London, E17 3NU, United Kingdom
14. Changes to this Privacy Policy
We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if We change Our business in a way that affects personal data protection.
Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 28 October 2025.